Moving
How far in advance should I schedule my move?
We recommend scheduling your move at least 4-6 weeks in advance, especially during peak moving seasons. This allows us to ensure availability and accommodate your preferred moving dates.
Do you provide packing services, and what do they include?
Yes, we offer professional packing services to ensure your belongings are safely packed for transport. Our services include packing materials, labor, and expertise in handling fragile or valuable items.
Can you accommodate specialty items such as pianos or fragile antiques?
Absolutely. Our movers are trained and equipped to handle specialty items like pianos, antiques, artwork, and fragile items with care and precision.
What measures do you take to ensure the safety of my belongings during the move?
We use high-quality packing materials, secure loading techniques, and modern equipment to protect your belongings during transit. Additionally, our team practices careful handling and follows safety protocols throughout the moving process.
How can I track the progress of my move or get updates during transit?
You can stay informed about your move by contacting our customer service team. We provide updates and communication throughout the process to keep you informed of the progress of your move.
Rates, Payment, & Fees
What factors determine the cost of my move?
The cost of your move is influenced by factors such as the distance of the move, the volume of items being moved, additional services requested (such as packing or storage), and the time of year.
What payment methods do you accept, and when is payment due?
We accept various payment methods, including credit/debit cards, checks, and cash. Payment is typically due upon completion of the move, and we provide detailed invoices for transparency.
Are there any additional fees or charges that I should be aware of?
Additional charges may apply for services such as packing materials, long carry charges (if applicable), storage fees, or fees for specialty items. We ensure transparency in our pricing, and any potential additional charges will be discussed upfront.
Storage
Do you offer short-term and long-term storage options?
Yes, we provide both short-term and long-term storage solutions to accommodate your needs. Our facilities are secure and equipped with climate control options for sensitive items.
What security measures do you have in place to protect items in storage?
Our storage facilities are equipped with 24/7 surveillance cameras, controlled access systems, and regular security checks to ensure the safety and security of your stored items.